 |
Efficiency
- 24/7 Customer Support
- On-site assistance within 24 hours
(normal business hours, weekdays, 8AM - 5PM)
- Next-day service loaner
- Preventative maintenance and upgrades
- All-inclusive pricing
- No additional purchase orders
One call for all your ongoing support, upgrade
and maintenance needs!
Convenience
ACIST Service Assurance Plans help guarantee system reliability and lab performance over the long term with:
- Unlimited Emergency Service — No additional charges for on-site labor, travel time or other travel expenses during ACIST Medical Systems normal business hours.*
- Replacement Parts — Field Service Engineers arrive at your location with a stock of commonly required replacement parts to ensure quick resolution.
- Priority Status — Awarded to ASAP members for requests for on-site service
- Preventative Maintenance — We’ll work with you to schedule regular cleaning, inspections, adjustments and calibrations.
- Engineering Modifications — Designated hardware design modifications are installed without charge during preventative maintenance visits to enhance instrument performance and reliability.
- Applications Support — When additional training is necessary for new physicians and staff.
The ACIST Service Assurance Plan is available in multi-year packages — you choose the term.
|
|
|
|
