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All ACIST systems are covered by a one-year manufacturer's warranty. To view the warranty, click here. For coverage after the first year, ACIST Medical Systems offers a variety of service plans to suit your needs. For more details on service plans, contact:
In the U.S.: Customer Support 1-888-670-7701
International: Contact your ACIST distributor. See International Distributors.
Advantages of ACIST service plans:
- Technical telephone support provided 24 hours a day.
- Unlimited repair and unlimited emergency repair service provided.
- Includes all repair costs covered under the manufacturer's warranty, including travel, labor, and parts.
- All software upgrades are included at no charge during the service plan period.
- Regular Preventive Maintenance inspections are performed at intervals specified by the manufacturer and scheduled by Customer Support at your convenience.
- Preventive Maintenance inspections are value-added ACIST performance inspections, which ensure the future performance of your ACIST equipment. In addition to assessing any needed repairs, Preventive Maintenance includes system calibration and adjustment.
- Convenient budgeting as well as peace of mind coverage--all service parts and repairs are covered by one plan paid in advance.
- With dedicated training and experience, ACIST Customer Support and Field Service provide efficiency in troubleshooting to minimize down time.
- No one can better support your contrast management system than the manufacturer's designated field service and depot repair engineers.
- All service parts are certified and tested by ACIST before being released for use in your system.
- Through a continuing service relationship, ACIST field service engineers get to know you and your hospital, your needs and expectations.
- Value, worth, convenience--long-term service designed to lower your equipment operating costs.
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